CrewAI for Workflow Automation

• Experience with Python programming
• Understanding of workflow automation concepts
• Familiarity with APIs and basic DevOps practices

Audience

• Automation engineers
• Process analysts
• DevOps specialists

CrewAI is an open-source framework for building and coordinating autonomous agents to complete complex, multi-step tasks.

This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to automate business and technical workflows using CrewAI through real-world use cases and tool integrations.

By the end of this training, participants will be able to:

• Understand the architecture and core principles of CrewAI.
• Design workflows involving multiple collaborating agents.
• Integrate CrewAI with APIs, tools, and external systems.
• Implement and orchestrate real-world automation use cases.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Introduction to CrewAI

• Overview of multi-agent systems
• Key concepts: Agents, Roles, Tasks, and Tools
• How CrewAI fits into workflow automation

Setting Up a CrewAI Project

• Installing dependencies and initializing a project
• Basic configuration and environment setup
• Understanding the Crew class and flow structure

Designing Agents for Workflow Automation

• Defining agent responsibilities and personalities
• Creating specialized agents for specific tasks
• Collaborative task execution strategies

Tool Integration and Inter-Agent Communication

• Using built-in and custom tools
• Exchanging context and memory between agents
• Real-time collaboration and sequential logic

Orchestrating Real-World Workflows

• Building flows for business processes (e.g., ticket triage)
• Automating DevOps pipelines and monitoring tasks
• Dynamic task branching and condition handling

Connecting to External Systems

• Working with APIs, webhooks, and third-party tools
• Scheduling and triggering CrewAI from external events
• Logging, monitoring, and debugging workflows

Case Studies and Hands-On Labs

• Retail order processing automation
• Customer support ticket classification and response
• CI/CD orchestration using CrewAI agents

Summary and Next Steps