- An understanding of basic public sector operations
- Familiarity with document handling and citizen data workflows
- General awareness of legal or compliance responsibilities in government
Audience
- Access to information officers
- Privacy coordinators and legal analysts
- Public servants responsible for handling personal data
Privacy in Federal Institutions is a foundational course focused on the Privacy Act and its requirements for protecting personal information in government operations.
This instructor-led, live training (online or onsite) is aimed at public sector professionals with limited or emerging experience in privacy legislation who manage or process citizen data and wish to ensure compliance with the Privacy Act and related federal standards.
By the end of this training, participants will be able to:
- Understand the key provisions and principles of the Privacy Act.
- Identify personal information and handle it in accordance with legal obligations.
- Develop and implement privacy-compliant practices in day-to-day operations.
- Respond effectively to access to information and correction requests.
Format of the Course
- Interactive lecture and discussion.
- Hands-on use of policy scenarios in public sector contexts.
- Guided exercises focused on compliance, documentation, and reporting.
Course Customization Options
- To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.
Introduction to the Privacy Act
- Purpose and scope of the Act
- Definitions of personal information
- Institutional responsibilities
Collection and Use of Personal Information
- Lawful authority and data minimization
- Transparency and notice requirements
- Internal sharing protocols
Disclosure and Safeguarding
- Permitted disclosures under the Act
- Security measures for physical and digital records
- Third-party and cross-border considerations
Access to Information and Correction Requests
- Citizen rights to access personal data
- Procedures for responding to requests
- Correction and annotation of records
Privacy Breach Response and Reporting
- Definition and examples of breaches
- Steps for breach containment and notification
- Roles of the Office of the Privacy Commissioner
Privacy Governance and Program Implementation
- Developing a privacy policy and control framework
- Staff training and awareness-building
- Internal audits and continuous improvement
Case Studies and Government Scenarios
- Analyzing real-world compliance failures
- Mock privacy impact assessments
- Best practices in interdepartmental collaboration
Summary and Next Steps
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