Key success factors in the organization's projects and processes

The training requires no additional preparation.

The training allows you to learn the knowledge, techniques and tools in planning goals, measures and factors of
success based on the Strategic Balanced Score Card) and the Hoshin Kanri approach - "Catchball" - from vision and
strategy to operational plans / from operational plans to vision and strategy and the OKR approach - Objectives and Key Results.

The training is dedicated to those interested in developing competence in defining objectives, scope and business value in projects.
The training consists of a substantive part, workshops, practical examples.

1. Planning and measuring performance in the organization- introduction:

• KPIs in strategy
• KPIs in processes
• KPIs in projects

2. Strategic effectiveness of the organization and links to projects - measuring effectiveness based on

• Strategic Score Card (Balanced Score Card) and Hoshin Kanri (Lean management) approach:

- Financial perspective
- Customer perspective
- Process perspective
- Development perspective

• OKR - Objectives and Key Results

3. Efficiency in BAU operations - "Business as usual" and linkage to projects

• Process objectives and performance indicators for selected processes of the organization
• Optimization of KPIs and KSF (Critical Success Factor) over time - Why focus on one and what indicator, rather than 20 at a time
• Data and systems - the basis for managing KPIs in an organization

4. Efficiency in the development of the organization - strategic projects and KPIS:

• Process objectives and project performance indicators in organization - decision matrix
• Optimization of KPIs and KSF (Critical Success Factor) in projects

5. Setting KPIs is not enough - monitoring system and cascading of goals in projects

• KPIs about the organization - "Catchball" thinking
• Strategic and operational indicators
• KPI implementation plans
• Supporting systems and data
• KPI monitoring and verification against data

6. Summary of the workshop in the formula START, STOP, CONTINUE