Customer Service - Japan

Are you interested in adult learning and education?

Do you want to expand your knowledge of IT and understand the latest global technology trends?

Do you like helping people and providing excellent customer experiences?

Are you organized and detailed oriented?

Are you an excellent communicator and team player?

Join our friendly and upbeat team as we expand into Japan!

Who we are:

• We are NobleProg, a global training and consulting company specializing in the latest technologies. Our customers are software companies, consulting firms, governments, multinational organizations and financial institutions.

Responsibilities:

• Engage with customers by phone, email, and chat.
• Introduce NobleProg to customers, explain our approach and commitment to offering the best learning experience possible, and build trust in our brand and service.
• Ask high-quality questions to understand the customer's IT training needs.
• Answer questions about our course offerings, booking and payment procedures, and remote learning options.

Qualities needed:

• Native-level Japanese. Korean ability is a plus.
• Excellent business communication skills.
• Eagerness to expand knowledge of software and technology.
• A desire to sharpen your skills and grow as a person.
• Self-motivated, proactive and positive minded.

This job is perfect if you:

• enjoy working from home.
• are looking for a new career opportunity.
• enjoy working in an international team.

Thank you for reading and looking forward to hearing from you.