Scrum master toolbox - a practical approach

The training requires knowledge of the "Scrum Framework"

Training allows you to improve in practice the knowledge, techniques and tools in running projects from the perspective of a
Scrum Master - the leader responsible for understanding and application of Scrum, for shaping Agile attitudes and the effectiveness of the work of teams both at the level of performance and at the level of communication and collaboration.
The training provides an overview of the aspects, tools and techniques that allow you to define, prepare organization/teams to implement and develop a customized to its specific Scrum model, as well as techniques and tools to support the effective work of Agile teams in terms of efficiency, communication, creating transparency and delivering business value to the project/process, among others: effective and flexible team development planning, productivity growth, matching tools and techniques to the
specifics of projects/processes.
An integral part of the training are workshops that allow you to get acquainted with working with Scrum Master "step by step".
The training is dedicated to people interested in development of competencies in Scrum, people participating in
projects, Scrum Masters implementing or planning to implement Agile approaches in projects.
The training consists of a content part, workshops, practical examples. 

1. "Scrum framework" - organization of the project and work with business value

• step-by-step implementation planning
• example of project management model based on Scrum adapted to the specifics of the organization
• value modeling
• identifying responsibilities in Scrum Team
• organization Sprint in practice
• workshop: 1) preparing scopes (check lists) for selected functions in the Scrum Team, 2) preparation of scenarios (check list) of selected events in Sprint
• transparency of artifacts - tools and techniques to support Scrum Team in working with business value
• workshop: 1) transparency of requirements - unambiguous "user story" and acceptance criteria.

2. Transformation of a team into an Agile team - group process

• phases of the team formation process
• structure goals and self-organization of the team
• role of Scrum Master in the process phases - effective leading the team
• transformation and change management
• workshop: 1) action plan in the selected phase of team transformation 

3. Estimations and performance

• identifying effective team time
• estimation of working time: story point and planning poker in practice
• planning boards
• measuring and improving team performance - Focus factor

4. Competencies - specifics of Scrum Master's work in the context of effectiveness of the team's work:

• competencies and leadership models - from "Management 1.0" to "Management 3.0",
• matching leadership style to the specifics of the team and working with multigenerationality

5. Communication in a project team:

• principles of effective communication - FUKO, message I -You
• pro-active communication and attitudes
• barriers and disruptions,
• tools and techniques for effective communication
• colors in communication - communication between styles
• workshop: 1) sample communication in a team - communication with other styles

6. Conflicts in the team:

• problems and conflicts - characteristics and potential causes,
• "conflict spiral",
• effective resolution of problems and conflicts

7. Motivation, pro-activity, delegation, facilitation and coaching - the basis

• effective cooperation with the team - techniques and tools
• motivation and demotivation - impact of selected motivation techniques on
• team in development and project phases
• delegation and monitoring as part of the system of motivation and creating an effective,
• responsible project team
• facilitation and coaching - techniques and tools for problem solving and creative thinking
• as a basis for building pro-active attitudes in the team
• workshop: 1) applying facilitation techniques to problem solving and creation onselected examples

8. Retrospective, improvement and elimination of losses - Scrum Master's work environment
9. Summary of the class:

• start/stop session using facilitation tools - Development of individual and collective space for improvement as a result of the training.