- 了解內部審計流程
- 風險評估和合規性經驗
- 熟悉組織政策和程序
受眾
- 內部審計師
- 風險和合規官
- 質量保證專業人員
- 流程改進專家
根本原因分析（RCA）是內部審計師用於確定問題、不合格項目和流程失敗的根本原因的系統流程。它幫助組織防止重複發生並推動持續改進。
這門由講師主導的現場培訓（線上或線下）旨在幫助中級內部審計師通過應用結構化的RCA技術來提高他們的審計效果。
培訓結束時，參加者將能夠：
- 了解RCA方法及其在內部審計中的作用。
- 識別和分析審計發現的根本原因。
- 應用5個為什麼、魚骨圖和失效模式及效應分析（FMEA）等RCA工具。
- 根據RCA結果制定糾正和預防措施計劃。
- 將RCA整合到內部審計過程中，以改善風險管理。
課程格式
- 互動講座和討論。
- 大量的練習和練習。
- 在現場實驗室環境中進行動手實施。
課程定制選項
- 要請求這門課的定制培訓，請聯繫我們安排。
根本原因分析(RCA)介紹
- RCA的定義和重要性
- 根本原因的類型：系統性、流程性和人為因素
- 內部審計框架中的RCA
識別和定義審計發現
- 內部審計中的常見問題
- 如何有效地記錄發現
- 區分症狀和根本原因
內部審計師的關鍵RCA技術
- 5個為什麼方法
- 魚骨頭(Ishikawa)圖
- 失效模式及效應分析(FMEA)
- Pareto分析以優先處理根本原因
進行RCA調查
- 收集和分析數據
- 對利益相關者進行事實發現的訪談
- 建立因果關係
制定和實施糾正措施
- 將RCA結果轉化為可行的建議
- 設計糾正和預防行動計劃(CAPA)
- 確保糾正措施的長期有效性
將RCA整合到內部審計實踐中
- 在審計計劃和報告中嵌入RCA
- 利用RCA進行持續改進
- 監測和審查RCA結果
案例研究和實踐練習
- 審計中RCA的實際例子
- 小組練習：對示例審計結果進行RCA
- 根本原因識別的角色扮演訪談
總結和結論
United Arab Emirates - Root Cause Analysis (RCA) for Internal Auditors
Qatar - Root Cause Analysis (RCA) for Internal Auditors
Egypt - Root Cause Analysis (RCA) for Internal Auditors
Saudi Arabia - Root Cause Analysis (RCA) for Internal Auditors
South Africa - Root Cause Analysis (RCA) for Internal Auditors
Brasil - Root Cause Analysis (RCA) for Internal Auditors
Canada - Root Cause Analysis (RCA) for Internal Auditors
中国 - Root Cause Analysis (RCA) for Internal Auditors
香港 - Root Cause Analysis (RCA) for Internal Auditors
澳門 - Root Cause Analysis (RCA) for Internal Auditors
台灣 - Root Cause Analysis (RCA) for Internal Auditors
USA - Root Cause Analysis (RCA) for Internal Auditors
Österreich - Root Cause Analysis (RCA) for Internal Auditors
Schweiz - Root Cause Analysis (RCA) for Internal Auditors
Deutschland - Root Cause Analysis (RCA) for Internal Auditors
Czech Republic - Root Cause Analysis (RCA) for Internal Auditors
Denmark - Root Cause Analysis (RCA) for Internal Auditors
Estonia - Root Cause Analysis (RCA) for Internal Auditors
Finland - Root Cause Analysis (RCA) for Internal Auditors
Greece - Root Cause Analysis (RCA) for Internal Auditors
Magyarország - Root Cause Analysis (RCA) for Internal Auditors
Ireland - Root Cause Analysis (RCA) for Internal Auditors
Luxembourg - Root Cause Analysis (RCA) for Internal Auditors
Latvia - Root Cause Analysis (RCA) for Internal Auditors
España - Root Cause Analysis (RCA) for Internal Auditors
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Lithuania - Root Cause Analysis (RCA) for Internal Auditors
Nederland - Root Cause Analysis (RCA) for Internal Auditors
Norway - Root Cause Analysis (RCA) for Internal Auditors
Portugal - Root Cause Analysis (RCA) for Internal Auditors
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Türkiye - Root Cause Analysis (RCA) for Internal Auditors
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日本 - Root Cause Analysis (RCA) for Internal Auditors
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Malaysia - Root Cause Analysis (RCA) for Internal Auditors
New Zealand - Root Cause Analysis (RCA) for Internal Auditors
Philippines - Root Cause Analysis (RCA) for Internal Auditors
Singapore - Root Cause Analysis (RCA) for Internal Auditors
Thailand - Root Cause Analysis (RCA) for Internal Auditors
Vietnam - Root Cause Analysis (RCA) for Internal Auditors
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Argentina - Root Cause Analysis (RCA) for Internal Auditors
Chile - Root Cause Analysis (RCA) for Internal Auditors
Costa Rica - Root Cause Analysis (RCA) for Internal Auditors
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Guatemala - Root Cause Analysis (RCA) for Internal Auditors
Colombia - Root Cause Analysis (RCA) for Internal Auditors
México - Root Cause Analysis (RCA) for Internal Auditors
Panama - Root Cause Analysis (RCA) for Internal Auditors
Peru - Root Cause Analysis (RCA) for Internal Auditors
Uruguay - Root Cause Analysis (RCA) for Internal Auditors
Venezuela - Root Cause Analysis (RCA) for Internal Auditors
Polska - Root Cause Analysis (RCA) for Internal Auditors
United Kingdom - Root Cause Analysis (RCA) for Internal Auditors
South Korea - Root Cause Analysis (RCA) for Internal Auditors
Pakistan - Root Cause Analysis (RCA) for Internal Auditors
Sri Lanka - Root Cause Analysis (RCA) for Internal Auditors
Bulgaria - Root Cause Analysis (RCA) for Internal Auditors
Bolivia - Root Cause Analysis (RCA) for Internal Auditors
Indonesia - Root Cause Analysis (RCA) for Internal Auditors
Kazakhstan - Root Cause Analysis (RCA) for Internal Auditors
Moldova - Root Cause Analysis (RCA) for Internal Auditors
Morocco - Root Cause Analysis (RCA) for Internal Auditors
Tunisia - Root Cause Analysis (RCA) for Internal Auditors
Kuwait - Root Cause Analysis (RCA) for Internal Auditors
Oman - Root Cause Analysis (RCA) for Internal Auditors
Slovakia - Root Cause Analysis (RCA) for Internal Auditors
Kenya - Root Cause Analysis (RCA) for Internal Auditors
Nigeria - Root Cause Analysis (RCA) for Internal Auditors
Botswana - Root Cause Analysis (RCA) for Internal Auditors
Slovenia - Root Cause Analysis (RCA) for Internal Auditors
Croatia - Root Cause Analysis (RCA) for Internal Auditors
Serbia - Root Cause Analysis (RCA) for Internal Auditors
Bhutan - Root Cause Analysis (RCA) for Internal Auditors
Nepal - Root Cause Analysis (RCA) for Internal Auditors
Uzbekistan - Root Cause Analysis (RCA) for Internal Auditors