User Experience (UX) Design

There are no specific requirements needed to attend this course.

The goal of this course is to guide you through the essential UX tools and processes as user research, personas, user stories, information architecture, visual design principles, prototypes and different kinds of testings.

This course will provide you the qualified knowledge and skills to pass the exam and achieve BCS certificate in 9 syllabus areas

1. GUIDING PRINCIPLES

Key principles of user centred design

Introduction of ISO9241 as an important standart in the field of usability

Clarify the differences between usability and user experience

Confidently identify user needs and goals

2. USER RESEARCH

State proper components of use

Craft methods of target audience interviewing

Define difference between observation and interpretation

Gather and analyse qualified user data

Develop research techniques and methods

3. ILLUSTRATING THE CONTEXT OF USE

Identify potential users of your product or system

Create your product personas, interpret their needs

Clarify the Hick’s Law principle of relation between number of choises of user interface and the cognitive load

State and manage the elements of user stories

4. MEASURING USABILITY

Define usability in different terms of effectiveness, efficiency and satisfaction

Use behavioural data to identify good and poor design ideas

Choose between design alternatives using a/b testing method

Explain the value of iterative design

5. INFORMATION ARCHITECTURE

Create a structured experience from disorganised information

Develop a proper flow between a person and a product or service

Organise, structure and label content, functions and features

Contrast an implementation model, mental model and conceptual model

6. INTERACTION DESIGN

Confidently describe different user interface design patterns

Choose the correct interactive control in a user interface design

Easily define the concept of progressive disclosure

State the difference between interaction design and an information architecture

Define the importance of consistency in user interface design

7. VISUAL DESIGN

Create user interface designs that exploit universal principles of visual design.

Identify good and poor page layouts

Choose the correct interactive control in a user interface design

Improve your research insights using eye tracking methodology

8. INTERFACE PROTOTYPING

Choose between different types of prototyping, for e.g. paper and electronics

Describe the differences between prototypes and sketches

Identify multiple different design solutions before deciding on a specific design solution

Sketch paper prototypes practically

9. USABILITY EVALUATION

Recall Jacob Nielsen’s Usability heuristics and other usability principles

State the different kinds of usability evaluation

Record the data from usability evaluations

Evaluate the usability of systems by applying usability heuristics.