SAP S/4HANA Sales Essentials (S46000)

• Basic understanding of sales processes
• Basic SAP knowledge

Audience

• Sales and distribution professionals
• SAP functional consultants
• Business process owners

SAP S/4HANA Sales Essentials (S46000) is a foundational training course provided by SAP that focuses on the key functionalities and processes of the Sales and Distribution (SD) module in SAP S/4HANA.

This instructor-led, live training (online or onsite) is aimed at beginner-level sales and distribution professionals who wish to understand how SAP S/4HANA supports key sales processes.

By the end of this training, participants will be able to:

• Gain comprehensive knowledge of the key sales processes within SAP S/4HANA, including sales order management, delivery processing, shipping, and billing.
• Learn how to create and manage sales documents such as sales orders, quotations, and returns, and understand how to configure various document types and item categories.
• Manage billing and invoicing. 
• Learn to use embedded analytics in SAP S/4HANA to monitor and improve sales performance, using standard reports and KPIs.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Introduction to SAP S/4HANA

• Overview of SAP S/4HANA and its key functionalities
• The role of sales in the overall SAP S/4HANA enterprise structure
• Key changes from SAP ECC to SAP S/4HANA
• User interface: SAP Fiori overview

Sales Organizational Structures

• Defining sales organizations, distribution channels, and divisions
• The significance of sales area and how it is structured

Sales Process Overview

• Understanding the core SAP S/4HANA sales process flow
• Overview of sales order management and fulfillment
• Key integration points with other modules (e.g., Finance, Procurement)

Sales Documents

• Sales document structure and processing
• Sales order creation and management
• Types of sales documents (standard orders, quotations, contracts, returns)

Pricing and Discounts

• Introduction to SAP pricing concepts and procedures
• Pricing conditions, pricing types, and configuration
• Applying discounts, surcharges, and special pricing

Availability Check and Backorder Processing

• Performing availability checks during order creation
• Overview of backorder processing and rescheduling orders

Delivery Management

• Creating and managing delivery documents
• Delivery types and their configurations
• Delivery processing: picking, packing, and goods issue

Shipping and Transportation

• Overview of shipping functions and transportation planning
• Setting up transportation routes and shipment scheduling
• Integration with warehouse and inventory management

Billing Process

• Overview of the billing cycle in SAP S/4HANA
• Creating and managing billing documents
• Invoice processing, tax calculation, and credit memos

Analytics in SAP S/4HANA

• Overview of embedded analytics in SAP S/4HANA Sales
• Standard reports and KPIs in sales performance tracking
• Using SAP Fiori apps for sales analysis

Credit and Risk Management

• Managing credit limits for customers
• Integrating credit management with sales order processing
• Handling blocked orders and credit checks

Returns and Complaints Management

• Managing returns processes and complaints handling
• Credit memo processing and returns orders
• Returns-related pricing and settlement

Master Data in Sales

• Customer master, material master, and condition master data
• Configuring sales-specific master data fields
• Data maintenance and synchronization across modules

Sales Process Configuration

• Configuring sales document types and item categories
• Assigning sales organizations and plants to documents
• Customizing pricing procedures, discounts, and surcharges

Project and Integration Considerations

• Tips for implementing SAP S/4HANA Sales in real projects
• Integration points with other SAP modules (MM, SD, FI, CO)
• Best practices for system optimization and performance improvement

Summary and Next Steps