Course Code: cpsgamification
Duration: 14 hours
Prerequisites:
  • Basic familiarity with workplace challenges and scenarios
  • Open-mindedness to collaborative problem-solving techniques

Audience

  • Administrative staff
  • Operational staff
  • Team leaders and managers
Overview:

Design Thinking is a user-centric approach to solving complex problems using creativity and innovation.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to solve everyday workplace challenges through gamification techniques.

By the end of this training, participants will be able to:

  • Understand the principles of Design Thinking and its application to problem-solving.
  • Incorporate gamification techniques to foster engagement and innovation.
  • Develop creative and practical solutions to common workplace issues.
  • Collaborate effectively across teams to implement problem-solving strategies.
  • Apply iterative approaches to refine solutions through feedback and experimentation.

Format of the Course

  • Interactive lecture and discussion.
  • Lots of exercises and practice.
  • Hands-on implementation in a live-lab environment.

Course Customization Options

  • To request a customized training for this course, please contact us to arrange.
Course Outline:

Introduction to Design Thinking

  • Overview of Design Thinking methodology
  • Key stages: Empathize, Define, Ideate, Prototype, and Test
  • Understanding the relevance to administrative and operational challenges

Gamification Fundamentals

  • Introduction to gamification and its principles
  • Gamification vs game design: Key differences
  • Exploring tools and techniques for gamifying problem-solving

Empathy and Problem Definition

  • Identifying stakeholder needs and pain points
  • Using gamified exercises to gather insights
  • Formulating clear and actionable problem statements

Idea Generation and Gamification

  • Brainstorming techniques for innovative solutions
  • Using gamification to unlock creativity
  • Collaborative ideation through team challenges

Prototyping and Testing

  • Building low-fidelity prototypes for workplace challenges
  • Gamified testing scenarios to evaluate solutions
  • Iterative refinement based on feedback

Implementation Strategies

  • Planning and executing solutions in real-world contexts
  • Overcoming resistance to change through engagement
  • Measuring the impact of implemented solutions

Gamification Showcase

  • Presenting solutions through gamified storytelling
  • Peer feedback and collaborative improvement
  • Best practices for sustaining a gamified approach

Summary and Next Steps

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