- 基本熟悉工作场所的挑战和场景
- 对协作解决问题的技术持开放态度
观众
- 行政人员
- 运营人员
- 团队领导和经理
Design Thinking 是一种以使用者为中心的方法，利用创造力和创新来解决复杂问题。
这种由讲师指导的现场培训（在线或现场）面向希望通过游戏化技术解决日常工作场所挑战的初级到中级参与者。
在本次培训结束时，参与者将能够：
- 理解 Design Thinking 的原则及其在解决问题中的应用。
- 结合游戏化技术来促进参与和创新。
- 为常见的工作场所问题制定创造性和实用的解决方案。
- 跨团队有效协作以实施解决问题的策略。
- 应用反复运算方法，通过反馈和实验来优化解决方案。
课程形式
- 互动讲座和讨论。
- 大量的练习和练习。
- 在即时实验室环境中动手实施。
课程自定义选项
- 要申请本课程的定制培训，请联系我们进行安排。
介绍 Design Thinking
- Design Thinking 方法概述
- 关键阶段：同理心、定义、构思、原型和测试
- 了解与管理和运营挑战的相关性
游戏化基础知识
- 游戏化及其原则简介
- 游戏化与游戏设计：主要区别
- 探索将问题解决游戏化的工具和技术
同理心和问题定义
- 识别利益相关者的需求和痛点
- 使用游戏化练习收集见解
- 制定清晰且可操作的问题陈述
创意生成和游戏化
- 创新解决方案的头脑风暴技术
- 使用游戏化释放创造力
- 通过团队挑战进行协作构思
原型设计和测试
- 构建低保真原型以应对工作场所挑战
- 用于评估解决方案的游戏化测试场景
- 基于反馈的反复运算优化
实施策略
- 在实际环境中规划和执行解决方案
- 通过参与克服对变革的阻力
- 衡量已实施解决方案的影响
游戏化展示
- 通过游戏化的故事讲述来展示解决方案
- 同行反馈和协作改进
- 维持游戏化方法的最佳实践
总结和后续步骤
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