Course Code:
deepseek0417
Duration:
7 hours
Course Outline:
[Outline]DeepSeekTraining
Morning Session: 9:00 - 11:30
9:00 - 9:20 | Opening & Introduction to Training Objectives
- Content:
- Training objectives, course structure overview
- Warm-up interaction:
“What do you think AI will change in our work?”
- Course framework introduction: globalAItrends, insurance industry applications,DeepSeekapplication examples
9:20 - 9:50 | Module One: Basics of Artificial Intelligence & Trend Insights
- Content:
- What is artificial intelligence, machine learning, deep learning?
- Introduction to generativeAI(such asChatGPT)
- GlobalAIdevelopment trends and policy directions
- China:AIGCand large model regulation
- EU:AIAct
- US: Strategic investment and industry implementation
- Tool demonstration:
- Introduction to ChatGPT, Grok,Claude, DeepSeek and other tools
- Demo: Input insurance clause content using DeepSeek to showcase its automatic summarization and refinement capabilities
9:50 - 10:30 | Module Two:AIDevelopment Trends & Industry Impact
- Content:
- Evolution of artificial intelligence: from rule engines to the era of large models
- Global rise of AIand its impact:ChatGPT, DeepSeek etc.
- AIfrom the "technical frontier" to a "business infrastructure"
- DeepSeekIntroduction and Features:
- Especially suitable for applications in finance, insurance, etc.
- DeepSeekFunctions: automatic report generation, document review, customer Q&A, knowledge graph construction
- Case Presentation:
- DeepSeekAnalysis and summarization of insurance clauses
10:30 - 11:10 | Module Three:AIspecific application scenarios in the insurance industry (with DeepSeek examples)
- Content:
- Introduction to key application scenarios of AIin the insurance industry (smart customer service, underwriting, claims processing, precise marketing, internal knowledge management)
- Combining DeepSeek application examples:
- Using DeepSeek to improve the efficiency of smart customer service and help answer common questions
- Using DeepSeekfor automatic document parsing, optimizing claims processing
11:10 - 11:30 | Discussion and Q&A
- Interactive Discussion:
- How can departments identify business processes suitable for applying AI?
- Management concerns and challenges regarding the implementation of AI(data security, technical training, employee adaptation)
Lunch Break: 11:30 - 13:30
Afternoon Session: 13:30 - 17:00
13:30 - 14:10 | Module Four:AIApplications in Agricultural Mutual Insurance
- Content:
- Explaining the application of AIin agricultural mutual insurance scenarios
- Specific application scenarios:
- Automatic underwriting:AIassesses risks based on farmer data and historical records
- Risk prediction:AIpredicts natural disaster risks by combining meteorological and geographical data
- DeepSeekDemonstration:
- UsingDeepSeekto automatically interpret agricultural mutual insurance contracts and extract risk points
14:10 - 14:50 | Module Five:AIPromoting Strategic Transformation in Insurance Management
- Content:
- How can management identify business units that can quickly pilot AI(customer service, risk control, compliance, etc.)?
- How to connect data silos and form a data asset strategy?
- How to build an AIgovernance framework (data security, transparency, responsibility allocation, etc.)?
- How to avoid AIcausing anxiety among employees and promote "human-machine collaboration"?
14:50 - 15:30 | Global Insurance Companies' AITransformation Cases
- Content:
- Lemonade (US): 90-second underwriting, 3-minute claims processing, AIdrives the entire process
- Ping An of China: Smart risk control and customer insight, AIfull-chain support
- Zurich Insurance (Switzerland): AI fraud detection in car insurance claims processing
- WeatherFarm (US): Predicting the impact of climate change on agricultural production using AI
- China Agricultural Mutual Insurance: AIprecisely calculates crop losses and optimizes claims processing
15:30 - 16:10 | Module Six: Brainstorming: How can our company use AI?
- Interaction:
- Group discussions to design AIapplication scenarios based on the business characteristics of Sunshine Mutual Insurance
- Each group presents its designed scenario and discusses the feasibility and potential value of AItechnology implementation
- Which departments can pilot first?
- Which stages of the business process are suitable for AIintervention?
16:10 - 16:50 | Module Seven:AIStrategic Thinking and Leadership Development
- Content:
- The core role of managers: from "AItechnology decision-maker" to "AIstrategic leader"
- How to evaluate the success criteria of AIprojects (customer satisfaction, operational efficiency improvement, etc.)?
- How to cultivate an AItalent pool and promote cross-departmental collaboration?
16:50 - 17:00 | Closing Remarks and Action Plan
- Content:
- Summarize the training content, review the future trends of AI
- Provide a framework for implementing an AIaction plan: setting short-term and long-term goals
- Interactive Session:
“What are the goals for AIprojects that Sunshine Mutual Insurance hopes to achieve in the next six months?”
Additional Content:
- Materials Package: Providing "Global AI Development Trends Report", DeepSeek Application Manual, industry case studies
- Recommended further learning resources: suggested books, websites, online courses, etc.