Fundamentals of the Business Analyst (BA) Role

• An understanding of basic business processes
• Interest in IT projects and stakeholder communication
• No prior business analysis experience required

Audience

• New or aspiring business analysts
• Project team members transitioning into analysis roles
• Professionals involved in requirements gathering or documentation

Business Analysis is the discipline of identifying business needs and determining solutions to business problems through requirements gathering, documentation, and process improvement.

This instructor-led, live training (online or onsite) is aimed at entry-level business analysts and project participants who wish to understand the role of a BA and build practical skills aligned with industry best practices.

By the end of this training, participants will be able to:

• Understand the responsibilities and skills of a Business Analyst.
• Apply the principles of the Software Development Life Cycle (SDLC).
• Use BABOK as a reference framework for analysis tasks.
• Document functional and non-functional requirements effectively.
• Apply key techniques for eliciting requirements from stakeholders.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of BA tools and document templates.
• Guided exercises focused on real-world analysis scenarios.

Course Customization Options

• To request a customized training for this course based on your industry or projects, please contact us to arrange.

Introduction to Business Analysis

• What is Business Analysis?
• Role and responsibilities of a Business Analyst
• BA career paths and certifications

Understanding the Software Development Life Cycle (SDLC)

• Overview of SDLC models (Waterfall, Agile, Hybrid)
• The BA’s role across the SDLC
• Interaction with developers, testers, and stakeholders

Exploring the BABOK Framework

• What is BABOK and who publishes it?
• Knowledge areas and key concepts
• Applying BABOK in real-world projects

Requirements Types and Documentation

• Difference between functional and non-functional requirements
• Writing clear and testable requirements
• Using templates and best practices

Techniques for Requirements Elicitation

• Stakeholder interviews and surveys
• Facilitated workshops and brainstorming
• Observation, document analysis, and prototyping

Requirements Validation and Traceability

• Validating and reviewing requirements with stakeholders
• Managing changes to requirements
• Traceability matrices and use case linkages

Practical Exercises and Role-Playing

• Simulated elicitation sessions
• Creating a sample requirements document
• Group feedback and improvement

Summary and Next Steps