谁应该参加
个人贡献者、经理、团队领导者,他们的成功取决于他们清晰沟通、被理解和影响他人表现以及建立积极工作关系的能力。
课程说明。
个人和团队的成功取决于个人与他人面对面以及虚拟交流的能力。与他人的每一次互动都决定了你的看法,每一次互动都是建立信任和发挥积极影响的机会。无论是一对一展示还是向一千名观众展示,向项目团队传达信息还是传递困难的信息,有效沟通都是实现目标最有力的技能之一。
本课程培养您专注于结果的能力,适应您的听众并发展您的信息以获得清晰度和影响力。你创造一个公开讨论和持续对话的环境的能力对于沟通的成功至关重要。本课程中涵盖的沟通技巧将提高您对各种类型的对话进行选择和控制的能力,在没有权威的情况下施加影响,并提高人际关系质量和生产力的能力。
基础工具
- 设定明确的沟通目标
- 建立对角色的清晰理解
- 明确最有效的要求和流程,以实现沟通结果
- 确定并利用成功互动的共同点
- 团队锻炼
Communication 过程
- Communication 的阶段
- 准备消息
- 匹配消息
- 传递消息
- 沟通障碍
- Communication 运动案例研究
Communication 技能
- 选择与控制
- 情商
- 四个关键组件
- 建立信任
- 建立融洽的关系
- 结果思维
- 倾听以理解
- Express不挑衅
- 询问具体情况
- 总结
影响
- 扩展技能组合
- 影响框架
- 指引
- 个人需求和动机
- 影响力策略
- 影响锻炼计划和实践
具有挑战性的情况:理解和管理冲突
- 非防御性沟通
- 交流锻炼-真实游戏
- 促进团队 Communications
- 处理可怕的行为
- 团队锻炼-困难情况
总结和行动计划
- 吸取的经验教训和持续发展计划
United Arab Emirates - Effective communication skills
Qatar - Effective communication skills
Egypt - Effective communication skills
Saudi Arabia - Effective communication skills
South Africa - Effective communication skills
Brasil - Effective communication skills
Canada - Effective communication skills
中国 - Effective communication skills
香港 - Effective communication skills
澳門 - Effective communication skills
台灣 - Effective communication skills
USA - Effective communication skills
Österreich - Effektive Kommunikationsfähigkeiten
Schweiz - Effektive Kommunikationsfähigkeiten
Deutschland - Effektive Kommunikationsfähigkeiten
Czech Republic - Effective communication skills
Denmark - Effective communication skills
Estonia - Effective communication skills
Finland - Effective communication skills
Greece - Effective communication skills
Magyarország - Effective communication skills
Ireland - Effective communication skills
Luxembourg - Effective communication skills
Latvia - Effective communication skills
España - Habilidades de comunicación efectiva
Italia - Effective communication skills
Lithuania - Effective communication skills
Nederland - Effective communication skills
Norway - Effective communication skills
Portugal - Effective communication skills
România - Effective communication skills
Sverige - Effective communication skills
Türkiye - Effective communication skills
Malta - Effective communication skills
Belgique - Effective communication skills
France - Effective communication skills
日本 - Effective communication skills
Australia - Effective communication skills
Malaysia - Effective communication skills
New Zealand - Effective communication skills
Philippines - Effective communication skills
Singapore - Effective communication skills
Thailand - Effective communication skills
Vietnam - Effective communication skills
India - Effective communication skills
Argentina - Habilidades de comunicación efectiva
Chile - Habilidades de comunicación efectiva
Costa Rica - Habilidades de comunicación efectiva
Ecuador - Habilidades de comunicación efectiva
Guatemala - Habilidades de comunicación efectiva
Colombia - Habilidades de comunicación efectiva
México - Habilidades de comunicación efectiva
Panama - Habilidades de comunicación efectiva
Peru - Habilidades de comunicación efectiva
Uruguay - Habilidades de comunicación efectiva
Venezuela - Habilidades de comunicación efectiva
Polska - Effective communication skills
United Kingdom - Effective communication skills
South Korea - Effective communication skills
Pakistan - Effective communication skills
Sri Lanka - Effective communication skills
Bulgaria - Effective communication skills
Bolivia - Habilidades de comunicación efectiva
Indonesia - Effective communication skills
Kazakhstan - Effective communication skills
Moldova - Effective communication skills
Morocco - Effective communication skills
Tunisia - Effective communication skills
Kuwait - Effective communication skills
Oman - Effective communication skills
Slovakia - Effective communication skills
Kenya - Effective communication skills
Nigeria - Effective communication skills
Botswana - Effective communication skills
Slovenia - Effective communication skills
Croatia - Effective communication skills
Serbia - Effective communication skills
Bhutan - Effective communication skills