誰應該參加
個人貢獻者、經理、團隊領導者,他們的成功取決於他們清晰溝通、被理解和影響他人表現以及建立積極工作關係的能力。
課程說明。
個人和團隊的成功取決於個人與他人面對面以及虛擬交流的能力。與他人的每一次互動都決定了你的看法,每一次互動都是建立信任和發揮積極影響的機會。無論是一對一展示還是向一千名觀眾展示,向專案團隊傳達資訊還是傳遞困難的資訊,有效溝通都是實現目標最有力的技能之一。
本課程培養您專注於結果的能力,適應您的聽眾並發展您的資訊以獲得清晰度和影響力。你創造一個公開討論和持續對話的環境的能力對於溝通的成功至關重要。本課程中涵蓋的溝通技巧將提高您對各種類型的對話進行選擇和控制的能力,在沒有權威的情況下施加影響,並提高人際關係品質和生產力的能力。
基礎工具
- 設定明確的溝通目標
- 建立對角色的清晰理解
- 明確最有效的要求和流程,以實現溝通結果
- 確定並利用成功互動的共同點
- 團隊鍛煉
Communication 過程
- Communication 的階段
- 準備消息
- 匹配消息
- 傳遞消息
- 溝通障礙
- Communication 運動案例研究
Communication 技能
- 選擇與控制
- 情商
- 四個關鍵元件
- 建立信任
- 建立融洽的關係
- 結果思維
- 傾聽以理解
- Express不挑釁
- 詢問具體情況
- 總結
影響
- 擴展技能組合
- 影響框架
- 指引
- 個人需求和動機
- 影響力策略
- 影響鍛煉計劃和實踐
具有挑戰性的情況:理解和管理衝突
- 非防禦性溝通
- 交流鍛煉-真實遊戲
- 促進團隊 Communications
- 處理可怕的行為
- 團隊鍛煉-困難情況
總結和行動計劃
- 吸取的經驗教訓和持續發展計劃
United Arab Emirates - Effective communication skills
Qatar - Effective communication skills
Egypt - Effective communication skills
Saudi Arabia - Effective communication skills
South Africa - Effective communication skills
Brasil - Effective communication skills
Canada - Effective communication skills
中国 - Effective communication skills
香港 - Effective communication skills
澳門 - Effective communication skills
台灣 - Effective communication skills
USA - Effective communication skills
Österreich - Effektive Kommunikationsfähigkeiten
Schweiz - Effektive Kommunikationsfähigkeiten
Deutschland - Effektive Kommunikationsfähigkeiten
Czech Republic - Effective communication skills
Denmark - Effective communication skills
Estonia - Effective communication skills
Finland - Effective communication skills
Greece - Effective communication skills
Magyarország - Effective communication skills
Ireland - Effective communication skills
Luxembourg - Effective communication skills
Latvia - Effective communication skills
España - Habilidades de comunicación efectiva
Italia - Effective communication skills
Lithuania - Effective communication skills
Nederland - Effective communication skills
Norway - Effective communication skills
Portugal - Effective communication skills
România - Effective communication skills
Sverige - Effective communication skills
Türkiye - Effective communication skills
Malta - Effective communication skills
Belgique - Effective communication skills
France - Effective communication skills
日本 - Effective communication skills
Australia - Effective communication skills
Malaysia - Effective communication skills
New Zealand - Effective communication skills
Philippines - Effective communication skills
Singapore - Effective communication skills
Thailand - Effective communication skills
Vietnam - Effective communication skills
India - Effective communication skills
Argentina - Habilidades de comunicación efectiva
Chile - Habilidades de comunicación efectiva
Costa Rica - Habilidades de comunicación efectiva
Ecuador - Habilidades de comunicación efectiva
Guatemala - Habilidades de comunicación efectiva
Colombia - Habilidades de comunicación efectiva
México - Habilidades de comunicación efectiva
Panama - Habilidades de comunicación efectiva
Peru - Habilidades de comunicación efectiva
Uruguay - Habilidades de comunicación efectiva
Venezuela - Habilidades de comunicación efectiva
Polska - Effective communication skills
United Kingdom - Effective communication skills
South Korea - Effective communication skills
Pakistan - Effective communication skills
Sri Lanka - Effective communication skills
Bulgaria - Effective communication skills
Bolivia - Habilidades de comunicación efectiva
Indonesia - Effective communication skills
Kazakhstan - Effective communication skills
Moldova - Effective communication skills
Morocco - Effective communication skills
Tunisia - Effective communication skills
Kuwait - Effective communication skills
Oman - Effective communication skills
Slovakia - Effective communication skills
Kenya - Effective communication skills
Nigeria - Effective communication skills
Botswana - Effective communication skills
Slovenia - Effective communication skills
Croatia - Effective communication skills
Serbia - Effective communication skills
Bhutan - Effective communication skills