- Basic understanding of business processes
- Familiarity with process flows, business operations, or workflows
Audience
- Business analysts
- Process owners and managers
- IT professionals
Celonis is a leading process mining and execution management platform that helps organizations analyze, visualize, and optimize their business processes.
This instructor-led, live training (online or onsite) is aimed at beginner-level business analysts who wish to gain practical knowledge of Celonis for process mining, optimization, and automation, empowering them to unlock efficiencies and enhance business performance.
By the end of this training, participants will be able to:
- Understand the fundamentals of process mining and how to use Celonis effectively.
- Integrate data sources, discover, and visualize processes.
- Gain expertise in analyzing processes using KPIs and benchmarks.
- Automate workflows and leverage Celonis Action Engine for task automation.
- Build and customize dashboards and reports for real-time monitoring.
Format of the Course
- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.
Course Customization Options
- To request a customized training for this course, please contact us to arrange.
Introduction to Process Mining
- Overview of process mining
- Importance of data-driven process optimization
- Use cases and benefits across industries
Getting Started with Celonis
- Introduction to the Celonis platform
- Navigating the Celonis interface
- Overview of Celonis components: event logs, processes, dashboards
Data Integration and Preparation
- Understanding event logs and data requirements
- Connecting data sources to Celonis
- Data transformation and cleaning techniques
Process Discovery and Visualization
- Creating and analyzing process models
- Process visualization using the Celonis Model Viewer
- Identifying process variants and inefficiencies
Process Analysis and KPIs
- Setting Key Performance Indicators (KPIs) in Celonis
- Root cause analysis of process inefficiencies
- Creating benchmarks and thresholds for monitoring
Action Engine and Process Automation
- Introduction to Celonis Action Engine
- Automating tasks and workflows
- Integrating Celonis with external applications (ERP, CRM)
Building Custom Dashboards and Reports
- Customizing dashboards for different stakeholders
- Creating and sharing reports
- Real-time monitoring and alerts configuration
Best Practices and Use Cases
- Real-world examples of Celonis-driven optimization
- Best practices for sustainable process improvement
- Q&A and wrap-up discussion
Summary and Next Steps