Effective English Communication: One-Day Training Program

Target Participants: Professionals seeking to enhance their verbal and written communication skills in English.

Learning Objectives:

By the end of the session, participants will be able to:
✅ Improve clarity, confidence, and professionalism in verbal and written communication.
✅ Apply techniques for structuring messages effectively for different audiences.
✅ Enhance grammar, vocabulary, and tone for business communication.
✅ Avoid common communication pitfalls and misunderstandings.
✅ Develop active listening and feedback-giving skills for better workplace interactions.

📌 Training Outline

Session 1: Fundamentals of Effective Communication

The importance of clear and concise communication

• The 7 Cs of effective communication: Clarity, Conciseness, Coherence, Correctness, Courtesy, Consideration, and Completeness
• Identifying common barriers to communication and how to overcome them
• Understanding formal vs. informal communication styles

Session 2: Mastering Verbal Communication 

• Articulation & Pronunciation: Speaking clearly and confidently
• Pacing & Tone: How to sound professional and engaging
• Active Listening: The key to effective conversations
• Handling Difficult Conversations & Giving Constructive Feedback

Session 3: Business Writing Essentials

Writing with clarity, correctness, and conciseness

• Grammar and punctuation: Common errors and how to fix them
• Structuring emails, reports, and business letters professionally
• Choosing the right tone for different business situations

Session 4: Email & Digital Communication Best Practices

Professional email etiquette: Do’s and Don’ts

• Structuring emails for impact and efficiency
• Handling sensitive or difficult email communication
• Using AI and tools for grammar and tone checks

Closing & Action Plan 

• Key takeaways and reflections
• Personal commitment to improvement