目標參與者：希望提高英語口語和書面溝通技巧的專業人士。
學習目標：
會議結束時，參與者將能夠：
✅ 提高口頭和書面溝通的清晰度、自信心和專業精神。
✅ 應用技術，對不同的受眾有效地構建信息。
✅ 增強商業通信的語法、詞彙和語氣。
✅ 避免常見的溝通陷阱和誤解。
✅ 培養主動聆聽和反饋的技巧，以便在工作場所更好地互動。
📌 培訓大綱
第一章：有效Communication的基本原則
清晰和簡潔的溝通重要性
- 有效溝通的 7 Cs：清晰、簡潔、連貫、正確、禮貌、考慮和完整
- 識別常見的溝通障礙及其 overcome 方法
- 了解正式和非正式的交流風格
第 2 章：掌握口頭表達Communication
- 清晰度和發音：清晰自信地說話
- 節奏和語調：聽起來專業和引人入勝的方法
- 主動聆聽：有效對話的關鍵
- 處理棘手的對話和給予建設性的反饋
第 3 節：寫作基本技能Business
在清晰、正確和簡潔上進行寫作
- 語法和標點符號：常見錯誤及修復方法
- 專業地構建電子郵件、報告和商業信函
- 為不同的商業情況選擇正確的音調
第 4 節：數字Communication的最佳實踐和Email&
專業電子郵件禮儀：注意事項
- 為影響力和效率而構建電子郵件
- 處理敏感或困難的電子郵件通信
- 使用 AI 和工具進行語法和語調檢查
結束和行動計劃
- 關鍵要點和反思
- 對改善的個人承諾
培訓方法：
✔ 互動討論和練習 - 通過現實場景吸引參與者
✔ 角色扮演和模擬 - 練習有效的口頭溝通
✔ 分組和同伴反饋 – 從彼此的寫作和口語風格中學習
✔ 實用的寫作和編輯練習 - 在改善商業通信方面獲得實踐經驗
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