Practical Applications of AI for Administrative Staff

• Familiarity with office productivity tools (email, spreadsheets, word processing)
• No prior experience with AI tools or programming required

Audience

• Administrative professionals
• Office managers and executive assistants
• HR, finance, and operations support staff
• Anyone seeking to streamline daily tasks using AI tools

Artificial Intelligence (AI) is revolutionizing the way administrative tasks are performed by enabling greater efficiency, automation, and insight-driven decision-making.

This instructor-led, live training (online or onsite) is aimed at all-level administrative professionals who wish to leverage AI tools to automate routine tasks, enhance document handling, improve presentations, and optimize workflows in the office environment.

By the end of this training, participants will be able to:

• Understand the basics of AI and how it applies to administrative roles.
• Use generative AI tools to write, summarize, and translate content.
• Automate calendar management, emails, and routine tasks.
• Design and implement an AI-assisted workflow specific to their role.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Module 1: Fundamentals of AI Applied to Office Environments

• What is Artificial Intelligence? Types and basic concepts
• Generative AI vs. Predictive AI
• Practical applications in administration
• Ethics, privacy, and usage limits in the workplace
• Practical activity: Identify administrative processes where AI can save time

Module 2: Automating Daily Tasks with AI

• Automating responses and emails (Gmail, Outlook)
• Using virtual assistants (ChatGPT, Copilot, Gemini)
• Automating repetitive tasks with AI (Zapier, Make)
• Guided practice: Create auto-replies and schedules with AI

Module 3: Using AI for Document Creation and Editing

• Writing emails, reports, and minutes with AI
• Text improvement and automatic summaries
• Real-time document translation
• Guided practice: Generate and refine an administrative report using AI

Module 4: Data Analysis and Reporting with AI Tools

• Using AI to generate charts, tables, and executive summaries
• Chatting with Excel and Google Sheets using AI plugins
• Interpreting results in natural language
• Guided practice: Upload an Excel file and perform analysis with AI

Module 5: Enhancing Presentations and Visual Reports with AI

• Create presentations in PowerPoint or Canva using AI
• Generate images with AI (DALL·E, Canva AI)
• Summarize and transform PDFs into presentations
• Guided practice: Create a professional presentation from a document

Module 6: Time Management and Organization with AI

• Use AI for managing schedules, calendars, and reminders
• AI tools for task prioritization
• Integration with tools like Notion, Trello, Asana
• Guided practice: Automate weekly planning with AI

Module 7: Real Case Studies and Designing Administrative Workflows with AI

• Success stories in companies using AI in administration
• Building a personalized AI workflow
• Assessment: Design an AI solution for your department
• Final practice: Each participant creates a practical AI solution for their role

Summary and Next Steps