ChatGPT for Administrative Staff: Task Optimization and Productivity

• Experience with routine office tasks
• Interest in digital productivity tools

Audience

• Administrative assistants
• Office coordinators and support staff
• Anyone in administrative roles looking to enhance efficiency through AI tools

ChatGPT is an intelligent conversational AI developed by OpenAI.

This instructor-led, live training (online or onsite) is aimed at all-level administrative professionals who wish to use ChatGPT to automate tasks, enhance professional writing, improve workflow organization, and boost overall productivity in the workplace.

By the end of this training, participants will be able to:

• Create and refine professional written communications with ChatGPT.
• Plan and organize schedules, meetings, and tasks using AI-generated prompts.
• Generate and analyze administrative content such as reports and summaries.
• Integrate ChatGPT with productivity tools and automate routine workflows.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Introduction to ChatGPT and Core Fundamentals

• What is ChatGPT and how does it work?
• Available versions: Free, Plus, and Enterprise
• Use cases for administrative assistants
• Privacy, ethics, and best practices
• Guided practice: Create an account, configure the environment, and test useful commands

Professional Writing with ChatGPT

• Formal and informal email writing
• Drafting memos, circulars, and internal communications
• Rewriting and improving existing texts
• Guided practice: Draft three types of administrative documents with ChatGPT

Support in Organization and Planning

• Generating agendas, calendars, and task tracking tools
• Using prompts for weekly planning and to-do lists
• Meeting simulation (summaries, reminders, follow-up)
• Guided practice: Create a weekly agenda and automate daily tasks

Creation and Analysis of Administrative Content

• Writing meeting minutes, reports, and executive summaries
• Extracting key information from long texts
• Converting documents into different formats
• Guided practice: Upload a long text and generate an executive summary with key points

ChatGPT for Presentations and Visual Reports

• Creating scripts or outlines for PowerPoint presentations
• Integration with tools like Canva, PowerPoint, Notion
• Using DALL·E to create corporate or illustrative images
• Guided practice: Design the base content for an office presentation

Task Automation with ChatGPT and Add-ons

• Using advanced features (plug-ins and web browsing if available)
• Introduction to automated workflows with Zapier and Google Workspace
• Integration with spreadsheets and email
• Guided practice: Automate a simple workflow – email + spreadsheet

Designing Administrative Solutions with ChatGPT

• Real-life use cases of ChatGPT in office settings
• Prompt engineering techniques for better outcomes
• Final project: Design a specialized assistant for your role
• Final practice: Create a set of personalized prompts for your position

Summary and Next Steps